1. Introduction

This Privacy Policy explains how TeamPlayer Co., Ltd. ("Company", "we", "our", "us") collects, uses, processes, and protects personal data when users interact with the IMSMS messaging platform (the "Service"). By using the Service, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

TeamPlayer Co., Ltd.
Registered in: Republic of Korea
Email: support@teamplayer.co.kr

For EU/EEA users, we may appoint an EU representative if required by law.

3. Personal Data We Collect

We collect only the minimum personal data necessary to provide and secure IMSMS.

3.1 Identification Data

• Phone number (MSISDN)
• Country code and network information
• Hashed device identifier (used for routing and security)

3.2 Communication Data

• Message content (text and media) processed through IMSMS
• Attachments (images, files) where provided by the sender

3.3 Technical and Usage Data

• IP address, timestamps, device OS and client type
• Delivery status and message channel used

3.4 Consent and Preference Data

• Records of opt-in/opt-out for marketing messages
• Logs of consent time, source, and method

4. Legal Basis for Processing (GDPR Article 6)

• Consent: When a user has given clear consent to receive messages
• Contractual Necessity: To perform contracts (send messages, provide delivery reports)
• Legal Obligation: To comply with telecommunications and regulatory requirements
• Legitimate Interests: Service reliability, fraud prevention, network security

5. How We Use Personal Data

• Transmit and deliver messages via SMS, iMessage, RCS
• Determine optimal routing path
• Generate delivery status reports
• Maintain logs for troubleshooting and compliance
• Detect and prevent spam, fraud, and abuse

We do not sell personal data to third parties.

6. Sharing and Disclosure

• Telecom Operators: For message routing and delivery
• Business Customers: Delivery status and performance reports
• Service Providers: Hosting, security, analytics (as processors)
• Legal Authorities: When required by law

7. International Data Transfers

Data may be transferred outside EU/EEA with appropriate safeguards including Standard Contractual Clauses (SCC), encryption, and data minimization.

8. Data Retention

• Message content: Deleted within 72 hours
• Metadata/logs: 3-12 months per regulations
• Consent records: At least 3 years

9. User Rights (GDPR Articles 12-23)

• Right of access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to withdraw consent

Contact: support@teamplayer.co.kr (Response within 30 days)

10. Security Measures

We apply encryption (TLS), access controls, logging, monitoring, and regular security reviews to protect personal data.

11. Children's Privacy

IMSMS is not intended for children under 16. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this policy and will provide notice of material changes via our website.

13. Contact Information

Data Protection Office
TeamPlayer Co., Ltd.
Email: support@teamplayer.co.kr